If you cancel your tour more than fourteen (14) days before your confirmed date and time, we will gladly refund all payments except for your initial deposit payment. However, if you cancel your tour within fourteen (14) days of your confirmed date and time, the entire amount paid becomes non-refundable because we will have already prepared for your tour with staff, products, and services. If the tour is canceled due to an act of God, such as weather, we will do our best to reschedule, however there is no refund in this case.